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Wells Fargo Associate Human Resources Operations Representative Philippines, Caloocan 904009138
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In this role, you will:
Perform a variety of routine human resources tasks pertaining to company policies, benefits, payroll, training, time away or any other related inquiries, in a service center or human resource department environment
Work within internal human resources information systems (HRIS; such as ServiceNow and Workday) to assist in resolving basic issues or inquiries
Assist employees on human resources related issues using developing knowledge of company personnel policies and procedures
Review employee files and furnish information to authorized persons
Receive direction from supervisor regularly and escalate questions and issues to more senior roles
Support human resources operations; seek ways to improve processes within established procedures
Required Qualifications:
6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Candidate must have a bachelor’s degree or higher,
- Candidate must have 6+ months of relevant experience in providing compliance support to prevent co-employment risk, vendor management, etc.
- Preferably a candidate who has background using either of these tools: Workday, Beeline, Service Now.
- Background / experience working in an HR Shared Services account is an advantage.
- Candidate must be proficient in Microsoft Word and Excel
- Proficiency in Microsoft Word and Excel
- Experience in effective handling of escalations.
- Candidate must be amenable to work on shifting schedule.
- Amenable to work at McKinley Hill / Five Neo, BGC (100% onsite)
Job Expectations:
- Strong analytical and data management skills along with superior attention to detail and problem-solving abilities.
- Ability to interpret policies and procedures.
- Ability to manage confidential information.
- Good with details and have strong interpersonal skills
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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