EY Senior Document Specialist 

Canada, Quebec, Montreal 

903435803

As a Senior Document Specialist, you create and edit documents, including financial statements and reports and creative presentations. As a driven administrative professional, you enjoy working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities include:

• Producing documents with proficiency and accuracy to meet deadlines, as well project manage certain work requests, including customer service, proper documentation and communications
• Advanced knowledge of firm standard applications
• Thorough review of documents and templates for branding, formatting, reconcile revisions
• Capable of integrating and/or enhancing layout for text and graphics to accommodate a wide range of specifications
• Effectively demonstrates superior knowledge and expertise in utilizing styles, master pages, templates, tracking, kerning, and leading
• Acting as a project manager, overcoming obstacles and meeting project deadlines, managing project scope and providing cost estimates and schedule changes as necessary
• Creating template-driven customer deliverables with proficiency and accuracy
• Effectively and positively communicating and negotiating project deadlines, determining project scope, and schedule changes as necessary
• Training team members/leading formal training sessions on firm standard software/Creative Services processes and coach/mentor Document Specialists
• Performing mail merge functions
• Managing standardized electronic files and archiving
• Preparing files for print and digital output, linking graphics and including fonts
• Troubleshooting technical issues in text, graphic files and printing

Overtime required during peak periods

Skills and attributes for success

• Committed to contributing to a strong team culture to ensure success
• Develop and maintain relationships to efficiently leverage expertise
• Sound judgement regarding confidential and sensitive matters
• Proven ability to meet multiple and/or unexpected deadlines in a demanding environment

What we look for

We are looking for candidates who are highly motivated, analytical, logical thinkers, have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients’ goals. To qualify for the role, you must have:

• Post secondary education and/or equivalent relevant experience
• Proficiency in Word, Excel, PowerPoint, Acrobat, Outlook, etc., with proven ability to learn customized software/tools
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role

Ideally, you’ll also have

• Professional services firm experience
• Design related education with entry level knowledge of creative applications