- Engage key customers to drive the industry-relevant technology conversation at a senior level with support from engineering and industry leaders. Able to run technical workshops and deep discussions on various FSI sub-domains technology modules in terms of cloud technology/ services as well as engage in solution architecture design and migration/ modernization conversations.
- Expected to be familiar with FSI core systems (transactions and analytical etc), including limitations, dependencies, vulnerabilities and security as well as conversant in equivalent cloud native architectures and the various migration pathways.
- Run a rhythm with key members of the FSI Team to gather information on customers’ business challenges, the key Industry Priority Scenarios getting traction, and engineering gaps that need to be fed into our product engineering team, so that our platforms are richer for our customers and partners
- In partnership with the FSI Partner Strategy Lead and the FSI Solutions Lead, work with key partners to better understand their business and technical challenges in using our platform to deliver services and to develop new industry capabilities
- Coordinate and manage to closure all customer/partner escalations directed towards the CVP and CTO that have product engineering implications needing work with engineering teams
- Support and coach account teams on customer and partner visits to the Microsoft Executive Briefing Center where the FSI team are involved
This role requires someone who is highly motivated combining a prior sales or similar background with exceptional strategic thinking, superior executive communication skills, project management, and excellent team member skills (down, across, and up.)