Goldman Sachs Direct Consumer - US Deposits Backoffice Fulfillment 

India, Telangana, Hyderabad 

899492265

YOUR IMPACT

Job Summary & Responsibilities

The Back Office Specialist is responsible for the day to day coverage of customer account maintenance processes including but not limited to application review and processing, and correspondence.

• Provide support for customers with various online retail deposit products such online savings accounts and certificate of deposits
• Access multiple electronic systems and document steps taken to efficiently service the customer
• Participate in projects to drive operational excellence
• Completion of ongoing compliance and remedial training as scheduled
• Meet established goals for all metrics, including quality, productivity and profitability quotas, and customer acquisition by focusing on maximizing service to customers.

BASIC QUALIFICATIONS

• Minimum Graduation
• Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)
• 1 years of experience in financial services/banking environment/regulations
• Strong problem solving and analytical/accounting skills
• Ability to multi-task in a fast paced environment
• Excellent communication skills, both verbal and written
• High level of accuracy and attention to detail
• 1 – 3.5 years of relevant experience
• Experience in delivery of customer service

Preferred Qualifications

• Experience in a retail banking environment/Insurance environment

WEALTH MANAGEMENT

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

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