Job Description – US Deposits Delivery Specialist (Deposits Money Movement) BLR
YOUR IMPACT
Job Summary & Responsibilities
- Have an understanding of basic banking with an emphasis on cash flows of money movement processes: incoming/outgoing wires, outgoing ACH, outgoing checks, internal transfers, and suspense breaks
- Must be comfortable interacting with multiple firmwide stakeholders at different levels such as Risk, Compliance, Legal, Treasury and Technology
- Ensure assigned case work, queues, and reports are completed within the specified SLAs
- Assist in identifying areas of improvements and work with stakeholders to execute those changes
- Escalate issues timely, and comfortable speaking to upper management on tasks, processes, and areas of improvement
Basic Qualifications
- Operations, or customer service experience
- Understanding of basic banking, check payments, wires and ACH
- Strong analytical skills, and problem solving ability with a risk and control mentality
- Self-motivated and proactive team player, who takes ownership and accountability of projects
- Strong organizational skills, detail oriented, and able to prioritize competing tasks
- Excellent communication skills both verbal and written
- Flexible and able to work well under pressure in a team environment
Preferred Qualifications
- Prior experience in banking, payment, wire, or cash movement in an operational or banking environment
- Proficiency with MS Office
WEALTH MANAGEMENT