Cisco CGEM EMEAR Solutions Engineer 

India, Telangana, Hyderabad 

89894787

As a Solutions Engineer, you will be a customer-focused technical sales professional, providing high-level technical support and guidance to customers. You will work closely with the Account Manager to recommend and develop optimal solutions to customer needs.

• Customer Engagement : Collaborate on creating both account and technical account plans, while proactively identifying new business opportunities through meetings, seminars, and educational sessions.
• Opportunity Qualification :
• Understand customer business problems and translate them into technical requirements.
• Navigate the sales process effectively, engaging the right Cisco and partner resources at the right time (e.g., CSE, SE, PSS, AS Engineers).
• Define and present solution options, articulating the benefits and return on investment of Cisco’s solutions.
• Develop proof-of-concept presentations and documentation, coordinating solution development and customisation as needed.
• Present technical components of Cisco solutions to customers, ensuring clarity and alignment with customer objectives.

• Gain broad knowledge of industry trends and how Cisco solutions provide strategic and financial value to customers.
• Build trust and relationships both within Cisco and with customers, demonstrating personal credibility and confidence.
• Consultative Approach :
• Act as a trusted technical advisor, offering expertise across the Cisco product portfolio and leveraging technical specialisations to meet customer needs.

• 10+ years of relevant experience, with a deep understanding of Cisco products and/or competitive offerings.
• Pre-sales experience is highly desirable.
• Bachelor's degree or equivalent experience in Electrical Engineering, Computer Science, or equivalent; CCNP or CCDP certification preferred.
• Strong understanding of customer business models, problems, and how to map these to solutions.
• Expertise in Cisco’s vision and technologies, with the ability to clearly articulate solutions to meet customer needs.

• Solid understanding of industry trends and competitive solutions.
• Advanced knowledge of Routing & Switching, Network Platform Design, and overall network technologies.
• Ability to consult on complex technical challenges, define trade-offs, and share replicable architectures to suit customer needs.
• Niche knowledge in your field, along with the ability to integrate Cisco’s products into broader technology ecosystems.