ATT Navy Engineer Government 

United States, Virginia 

897914097

Job Description:

This position requires office presence of a minimum of 1 day per week and is only located in the location(s) posted. No relocation is offered.

Summary of essential job functions

• Responsibilities include providing subject matter expertise and oversite of installation and maintenance of Navy 911 RMS systems.
• Performs and supervises general maintenance of 911 Call Handling and Routing equipment and circuits.
• Responsible providing Subject Matter Expertise to the Navy 911 Service Manager for any system emergencies that may arise.
• Manages all installation and maintenance activities for the Navy 911 RMS network.
• When problems arise, provide Subject Matter Expertise to the Service Manager to meet contract response times.
• Immediately supervises the investigation of any problem with customers, telephone companies, PSAPs, ALI database provider and all other entities. Works with the AT&T Navy 911 Program Prime Contractor to determines the solution and an implemention plan to correct the issue and to meet customer’s expectation. After solution is implemented, supervises follow- up quality control testing with all concerned parties, ensuring successful resolution.
• Assists the Service Manager with trouble reports.
• Works closely with AT&T Public Safety and the Navy 911 RMS Prime Contractor to facility system upgrades for numerous CPE (Customer Premise Equipment), GIS Database, and VoIP systems. This includes all AT& owned software and hardware associated within each system and requires in depth knowledge of each piece of equipment.
• Performs related duties as required.

Required Qualifications:

• Self Motivated
• Ability to work independently as well as collaboratively
• Strong technical background.
• Ability to communicate effectively both written and orally with very specific data.
• Ability to travel and work on-call.
• Ability to establish and maintain effective working relationships.
• Knowledge of computer systems and software.
• To be able to be certified on the equipment that AK Associates services.
• Diagrams existing rack elevations that includes active equipment, patch panels, existing patch cords (copper and fiber), power, grounding/bonding, rack/cabinet specs/dimensions
• Records any identified deficiencies that requires correction or reporting to the prime contractor
• Experienced in site survey of network infrastructure and recording detailed information required for design and deployment of a modernized IT infrastructure
• Versed in identifying existing cabinet/rack specs/dimensions, AC power receptacle types, proper cabinet/equipment bonding/grounding, cable management, equipment mounting options, network switching hardware configurations, network cable (copper & fiber) type/category and associated connectors
• Ability to sketch/diagram floorplans, rack elevations, cable routes, network topologies and other equipment/materials that may be located in equipment room

Desired Qualifications:

• Five years supporting AT&T Sales and/or Service Management, with a firm understanding of mobility products, processes, and systems used. The Candidate must be a highly motivated self-starter capable of working collaboratively within AT&T, with vendors/partners/teammates, system integrator partners, and directly with the customer to fulfill mission requirements.
• Knowledge of service management methodologies, tools, and templates and large, complex IT environments.
• Experience in working with wireline and wireless telecommunications management systems, especially with AT&T’s systems.
• Education: B.S., IT, Computer Science, Engineering, or Telecommunications
• Certifications: Project Management Institute (PMI) Project Management Professional (PMI PMP)

Time Type:

Oakton, Virginia

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

04/09/2025