Microsoft Datacenter Campus Director 

Taiwan, Taoyuan City 

897002716

Required Qualifications

• High School Diploma or equivalent AND experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
• Extensive experience leading, managing, and empowering diverse teams of full-time employees across disciplines and platforms, with a proven track record of directly overseeing departments of 50+ people
• This role requires proficiency in written, reading, and conversational English and Dutch as all business operations as well as stakeholder communications are conducted in English and Dutch.
• Experience managing managers or senior leaders.
• You will be required to travel between sites as part of this role so a valid driver’s license will be required.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Enterprise-level experience managing large scale and complex projects/programs AND experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $5M+.
• Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.
• experience leading diverse, technical workforce OR experience managing global and virtual teams.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.

:

• Empower a culture of safety, security and compliance in all aspects of data center operations
• Leadership, management, coaching, and development of Microsoft full time employees across datacenters in your Metro
• Accountable for the ongoing IT and Critical Environment (CE) support for all service lines ensuring the on-time and defect-free delivery of customer capacity within our SLA commitments
• Responsible for ensuring the planning and delivery of all supporting physical infrastructure, logistics, and the resources required to meet anticipated growth within your Metro
• Actively participate in incident management procedures relating to major incidents that impact Microsoft cloud services in your Metro.  This will include leading incident management calls with customers and senior leadership, the timely resolution of incidents, post-incident reviews, and the implementation of improvement plans
• Ensure financial management of your metro including the development of detailed budgets, forecasts, and management of operational and capital spend
• Management and oversight of all vendor/partner contracts and relationships including leased-facility landlords, IT and CE service providers, and partner support teams
• Collaborate with global and regional management teams and contribute to improvement programs
• Learn, live, and coach the One Microsoft culture and values.  Lead through change by bringing clarity, generating energy, and delivering success