JPMorgan Product Manager - Payments Vice President 

United States, Texas, Plano 

895609115

Merchant Services

This entrepreneurial leader will transform the experience for clients to discover and manage their transactions across the different merchant segments.

Responsibilities:

• Manage the Payments activity and Transaction management product in the Commerce Center
• Manage a product roadmap that balances stakeholder inputs and MVP releases
• Design a digital product platform (UI’s, APIs, services) to deliver unique experiences across the client segments
• Design a product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to a global environment
• Prioritize the product backlog based on client demand, VoC, business cases, product KPI, strategic business goals (customer R&D, competitive, market)
• Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release QA, production issues
• Provide clear vision and scope documentation, use cases, product requirements/epics/stories to support development
• Monitor product performance with daily reports, monthly dashboards, and periodic stakeholder reviews
• Monitor industry assessment that provides detailed insights into the competitive landscape and best practices
• Partner with multiple teams (product, design, technology, risk, legal, compliance, ops, marketing, sales...) to manage prioritization, resourcing, controls, readiness, and go-to-market plans
• Partner with 3rd party vendors / alliances to enhance product offering

Requirements:

• A good balance of Technologist and Product Manager
• 5+ years in new product development, product management or platform services for digital channels & payments
• 5+ years experience in digital channels required
• 5+ years experience with modern technology stacks, including UI frameworks, API’s, microservices, big data, cloud, etc.
• Proven experience in designing front-end experience for transactional features such Search, Payments management.
• Ability to straddle complex backend systems and build cohesive and thoughtful front end UX
• Be comfortable rolling up sleeves with a strong ownership mindset with a persevering problem solving approach
• Proven track record of managing new product launches / transformations of mission-critical payment platforms
• Proven track record of managing the end-to-end product development lifecycle (PDLC) for complex, large-scale initiatives
• Strong executive presence; comfortable interacting with and presenting to all levels of management
• Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
• Strong influencing and partnership / collaboration skills to drive cross-functional teams
• Ability to productively work in a matrix management organization
• Positive, team-oriented attitude and inspiring leadership skills a must
• Bachelor’s degree required; MBA preferred
• Travel requirement: approximately 25% (as health & travel conditions permit)