Job responsibilities
- Develop a product strategy and product vision that delivers value to customers
- Work with senior executives to develop the strategic vision and roadmap for onboarding, product, and service
- Lead the development of forward-looking recommendations to realize the business’s vision
- Drive competitive assessments including peer to peer benchmarking and market disruptors
- Establish and review key strategic priorities, translating them into actionable and measurable plans with clear deliverables
- Lead the development of compelling business cases to support the organization’s multi-year planning process
- Support the team in conducting deep dive assessments of current state and future state with subject matter experts
- Identify opportunities and capabilities to create an industry-leading onboarding experience that exceeds client expectations
- Support the team’s objective to build a model which supports low-friction/low-effort onboardings across a variety of use cases where speed to onboard meets market demand
- Collaborate with stakeholders and work with cross-functional teams in the assessment of new opportunities and initiatives
- Ensure business cases for new initiatives are aligned with the group’s strategy, understand the benefits they would provide, and mitigate risk of subsequent delivery failure
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Innovative mindset
- Exceptional communication skills, both written and verbal, able to present complex concepts effectively
- A highly developed collaborative nature
- A broad thinker who is able to consistently step up to reflect the big picture and drill down into detail to ensure big picture ideas are attainable
- Strong leadership and influencing skills, able to take others on a visionary journey
- Comfortable working with multiple stakeholders
- Proven track record in strategic program development and execution
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience in the use of multiple program methodologies – underpinned by industry accepted qualifications such as PMP, Design Thinking, Agile, etc.
- MBA