MSD CME Meeting Services Support Assoc Specialist Mandarin Speaker 

Malaysia, Selangor, Petaling Jaya 

895489885

Job Description

The Meeting Services Support Assoc. Specialist is responsible for supporting the global meeting and congress process including meeting compliance review, payments, and reconciliations. The Meeting Services Support Assoc. Specialist performs controls that are in line with all company’s policies and guidelines related to meetings and congresses.

Primary Responsibilities

• Support operational execution for global meeting and congress financial process from agreements preparation & compliance review to payment to reconciliation, in given scope of countries.
• Support the global meeting and congress financial process from payment to reconciliation.
• Prepare agreements for Healthcare Professionals and Organizations prior to the event based on available templates.
• Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.
• Work closely with Travel, Meetings, Card & Fleet (TMC&F) Regional leads and Process Excellence, local business, finance partners and other stakeholders in support of the global meeting and congress financial process
• Work closely with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
• Maintain and continuously update process documentation (Standard Operating Procedures); understand global congress related SOPs and relevant policies.
• Champion new procedures and re-engineer processes to support and drive continuous improvement and ensure processes meet business objectives as efficiently as possible; stabilize new incoming scope of work during Hypercare period.
• Handle inquiries as needed & resolve operational issues on timely and satisfactory manner.
• Demonstrate professionalism, meticulousness and attention to detail in dealing with colleagues, internal clients and suppliers.
• Any other duties that are within the scope, spirit or purpose of the role or as reasonably requested.

Current Contingent Workers apply

Education Minimum Requirement:

• Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or any other related disciplines.

Required Experience and Skills:

• Minimum 2 years of work experience in basic accounting, accounts payable, finance, business administration
• Language Requirement: Effective communication (internal & externally) skills both written and spoken in English and Mandarin
• Other language e.g., Japanese will be added advantages.
• Advanced MS Office (Excel, Power Apps, Power BI, PowerPoint, SharePoint)
• Advantages with skills e.g., Lean Six Sigma, Marco, Power BI, Automation UI path.
• Understanding of financial risk, internal controls, SOX regulations, as well as operational and financial business processes.
• Ability to work independently and collaboratively within a geographically disbursed team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
• Meticulous & process improvement orientation
• Ability to work both independently and collaboratively within a geographically disbursed environment.

Preferred:

• Experience with SAP (Concur, Shopping/Purchase Order, and Payment Portal Requests), CVENT, Veeva Salesforce
• Experience working in a Big 4 or similar audit environment strongly preferred.
• Ability to navigate through change or uncertainty.
• Results oriented, sense of urgency, knows how to prioritize, ability to communicate and to create rapport with stakeholders.
• Strong written and verbal communication to facilitate relationship building with peers and senior management.

• Have a broad knowledge and understanding of most meeting types, be familiar with congresses/conventions, travel, and payments and be up to date on internal procedures, guidelines and policies within our company.
• Experience in a global environment setup

Not Applicable

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.