Summary of Responsibilities
Key components of the role will be:
Perform reconciliation between Broker / Counterparty vs Client to ensure the client books are in line with respective brokers
- Detailed investigation of the breaks
- Liaise with external clients and Brokers for breaks resolution
- Attend Client calls in presence of onshore team to discuss the status of the breaks resolution & any other client request / issues
- Liaise with internal team for breaks resolution
- Provide MIS reporting on break status
- Provide weekly KPI information to management
- Ensure team meet designated deadlines in line with internal SLA's
- Proactive & transparent communication to all stakeholders relating to delivery
- Provide comprehensive error reporting when such instances occur, and evidence action plan to ensure any identified gaps are closed
- Undertake root cause analysis of regular breaks
- Escalate issues to designated parties to agreed timescales
- Identify process improvements to contribute to best practice
Skills and Qualifications
- Previous experience of reconciliation
- Sound knowledge of basic accounting (ie. debits/ credits)
- Excellent communication, interaction and influencing skills
- Strong PC skills, particularly Excel
- An understanding of derivatives and fund accounting processes is a distinct advantage
- Knowledge of custody and settlement is an advantage
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through
- Self motivated, innovative, methodical and analytical
- Good prioritization and time management
- Flexible approach to hours and task allocation
- Good knowledge of risk and controls