Job Summary
As a Trade Lifecycle in JP Morgan Fund Accounting and Investment Middle Office Services, you will take a lead role in reconciling data with external/internal custodians, prime brokers, transfer agents, or counterparties. You will ensure the accurate and timely delivery of reconciliation outputs within agreed service level agreements (SLAs), acting as a subject matter expert for the team and the first escalation point for any issues
Job Responsibilities
- Reconcile JP Morgan Fund Accounting data with custodians and brokers.
- Supervise timely delivery of reconciliation outputs per SLAs.
- Serve as a subject matter expert for the team.
- Act as the first escalation point for queries and issues.
- Manually match and source breaks to operational areas.
- Conduct second-level investigations and resolve open breaks.
- Oversee daily work allocation and monitor deliverables.
- Manage email and queries queue efficiently.
- Ensure accurate closure of end-of-day activities.
- Deliver all MIS and metrics per SLA.
- Provide guidance on domain-specific questions.
Required qualifications, capabilities, and skills
- Possess strong oral and written communication abilities.
- Understand capital markets and associated terminology.
- Demonstrate strong analytical skills and MS Office proficiency.
- Think innovatively and challenge existing processes.
- Manage time effectively and handle conflicting priorities.
- Familiarity with reconciliation processes.
- Exhibit effective problem-solving skills.
Preferred qualifications, capabilities, and skills:
- Hold technical qualifications or skills.
- Experience with SQL or AWS cloud practitioner certification.
- Prior Level 1 incident management experience.
- Demonstrate flexibility in handling cases.
- Engage in process improvements.
- Provide feedback using CI tools.
- Exhibit shared values and behaviors for a positive environment.