Uber Greenlight Specialist 

United States, West Virginia 

8941472

What You’ll Do

-Ensure issues are resolved using procedures or are escalated promptly

-Engage and support Drivers and Earners already on the platform in order to enable them for greater success

-Partner with management on improving/buildings support processes

-Assist with local events and promotions

-Troubleshoot and problem solve through straight technical issues

-Communicate effectively with various stakeholders when needed

-Present to groups of drivers & earners

What You’ll Need

• Proficiency in English & Arabic is required, any additional local language is a plus (e.g. French, Kurdish)
• Some experience in retail, hospitality, or customer service
• Attention to detail, problem-solving, communication (written and verbal) skills
• Empathy, punctual, organization, EQ, active listening, basic computer savvy, teamwork/collaboration, adaptability, conflict management / resolution, adaptability

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .