Armis Sr Partner Program Operations Manager 

United States, Texas, Austin 

893469685

Process and Tools

• Proactively identify opportunities to improve and automate partner systems and processes, providing strategic recommendations to Partner Leadership.
• Work closely with business systems teams to develop clear requirements, business justifications, and projected outcomes for new initiatives.
• Drive the implementation of new tools and systems to automate and optimize partner operations, ensuring successful adoption and alignment with our business goals.
• Champion and build internal workflows and processes to drive efficiency and improvements (deal reg, partner applications, etc).
• own and optimize our cloud services provider processes and systems (like Tackle), driving enhancements to ensure we can effectively co-sell and drive private offers.
• Manage and maintain multiple partner systems, including the portal, Salesforce, Tackle. account mapping tool, learning management system, and partner university.

Reporting and Analytics

• To ensure the health of the partner business and achieve annual goals, you will provide proactive support to manage partner performance across the entire sales cycle, including pipeline, closed deals, and deal velocity.
• You will define and manage specific KPIs, metrics, dashboards, and operational cadences while aligning to the global standards set forth by the Partner Leadership team.
• Provide operational support and guidance to the Partner Leadership Team, leveraging your understanding of strategic business drivers and ability to analyze historical data to present insights that drive strategy, operational excellence, and business growth.
• Collaborate with the other members of the operations team to drive annual planning process, define quarterly and annual targets for regions, managers and team members

Strategic Initiatives

• Own and Lead strategic cross functional initiatives and projects, to accelerate our partner revenue and pipeline growth
• Collaborate with the Director of Customer and Partner Operations to enhance our Armis partner programs. You will manage the entire program lifecycle, from initial concept and design to execution and measurement, with the goal of maximizing partner value and driving desired business behaviors.
• Spearhead strategic projects that deliver substantial value to partners, accelerate revenue growth, and enhance the partner experience including but not limited to marketplace adoption, and portal improvements.

Qualifications

• 8 - 12 years of experience in SaaS companies, preferably working in Partner Operations, Partner Program, and with Partners (Resellers, MSPs, GSIs, Marketplace, Distributors, Service Partners) across multiple geographies
• Proficiency in CRM, BI tools and other partner tools such as Crossbeam, Impartner, etc
• Excellent communication and interpersonal skills
• Ability to build and maintain strong relationships with channel partners
• Strong analytical and problem-solving skills
• Bachelor's degree in business, marketing, or a related field

The salary range guidance for this position is: $120,000 - $150,000