Citi Group Europe/UK Offboarding Delivery Partner 

United Kingdom, Northern Ireland, Belfast 

892926398

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you’ll do:

• Conduct end-to-end off-boarding processes for UK and Europe (e.g. settlement agreements, terminations, severance preparations).

• Engage in the full administrative process required for off-boarding at Citi.

• HR documents preparation.

• Customer service (via SNOW system) in terms of employees and managers support in off-boarding related matters.

• Assist with the management of all off-boarding related issues and provide advice and guidance on Citi policy and procedures.

• Liaise with other Teams where appropriate.

• Deliver HR Offboarding services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency.

• Partner with Human Resource Advisors (HRAs) and Country HR Officers (CHROs) on HR priorities in respective client populations to ensure delivery and implementation of HR Offboarding solutions.

• Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Work on key Offboarding systems for Europe/UK, such as RMS (Reduction in Force Management System) update/maintenance; IRM (Imaging and Records Management) update; SNOW (Service Now).

• Appropriately access risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Being a key contact for audit, Risk & control and compliance deliverables within the team for the supported countries.

What we’ll need from you:

• Previous relevant experience preferred.

• Advantage is proven relevant experience in HR Operations or other highly administrative roles.

• Clear and concise written and verbal communication skills.

• Ability to work to tight deadlines and handle multiple projects in a fast-paced environment.

Education:

• Bachelor’s degree/University degree or equivalent experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

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