Amazon Customer Incident Response Team 

United States, Texas, Austin 

891601009

Sales, Marketing and Global Services (SMGS)
Key job responsibilities
• Support incident response operations
• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.
• Contribute as part of a team that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.
• Assist in the design, building, and deployment of solutions to automate security operations and incident response on AWS.
• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our customers secure their workloads.
• Innovate on behalf of customers by translating your thoughts into action-yielding results.
• Mentor and invest in our team, partners and customers to raise the bar for our customers.
• On-call required.
A day in the life
A day in the life
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience with AWS Services including EC2, Lambda, S3, DynamoDB, SQS
- Experience triaging and developing security alerts and response automation, conducting front-line analysis, and providing escalation support
- Experience scripting with Python, Perl, Bash or PowerShell