Amazon Customer Incident Response Team 

Japan, Tokyo 

1800985

Key job responsibilities
• Perform and oversee incident response operations
• Become a technical resource that earns the trust of customer stakeholders before, during, and after a security event.
• Contribute to teams that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities.
• Design, build, and deploy solutions to automate security operations and incident response on AWS.
• Independently contribute to internal builder projects to develop new consulting engagement models and capabilities for customers.
• Develop high-quality content, such as automation tools, reference architectures, and white papers to help our consultants, partners, and customers build on the work that we deliver.
• Innovate on behalf of customers by translating your thoughts into action-yielding results.
• On-call required.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceInclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- • Experience performing incident response activities
- • Experience building/operating on AWS
- • 1+ years of experience in technical IT security or related job role
- • 1 years of threat detection or incident response experience
- • Hands-on technical expertise in incident response technology, security, automation, implementation, integration, and/or deployment.
- • Coding proficiency in at least one software language (e.g., Python, C, C++, Java, Ruby, or PowerShell).
- • Domain expertise in at least one CBK area.

- • AWS Solutions Architect
- • AWS Certified Security - Specialty Certification
- • Hands-on technical expertise in building scripts, tools, or methodologies that enhance customers’ threat detection and incident response capabilities
- • Experience in operating security solutions, such as WAF, IPS, Anti-DDoS, or SIEM
- • Interest and/or experience in big data storage, processing, and analytic methodologies and techniques like relational databases, NoSQL, ETL, business intelligence, Hadoop, data science, or machine learning.
- • Demonstrated ability to communicate complex technical matters clearly and concisely orally and in writing.
- • Experience managing a security event, including managing customer expectations and delivering results.
- • Knowledge of incident response workflows and processes.