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Cisco Customer Delivery Architect CX 
Indonesia, Jakarta Special Capital Region 
89103085

05.02.2025
Who You Are

You have the following requisite qualifications:

  • Technology expert with track record of creativity applied to resolve business related technology projects, with 12+ years of related IT experience
  • Proven record of technical leadership in very complex programs or projects including two or more domains such as Networking, Data Center/Cloud, Security, Automation and AI and Software.
  • Ability to understand industry strategies and trends, business challenges, and desired business outcomes and develop a technology solutions-oriented strategy at a vertical or segment level that can deliver those outcomes.
  • In depth knowledge of Cisco portfolio; multi-vendor knowledge is a plus. Strong knowledge and understanding of Cisco Services portfolio offers.
  • CCIE technical certification, or 2 of CCNP, DevNet Pro, or similar technical certification or equivalent skills
  • Excellent written and oral communications skills for both technical and executive level conversations.
  • Core skills in: problem solving, negotiating, business writing, customer relationship management, effective presentation, and active listening.
  • Ability to present complex solutions/ideas across all levels of participants and work in a team environment as both a leader and an individual contributor.
  • Ability to interact with multiple cross-functional teams to achieve a common goal and effectively lead cross-functional teams.
  • Expert mentoring skills
  • Good program/project management skills

Preferred Qualifications:

  • College / University Degree
  • DevNet Professional or equivalent understanding level of network software automation/orchestration, microservices, containers, cloud, databases, open source, etc
  • Advanced knowledge around topics of IT and/or OT Operations, Security, Governance and Enterprise Architecture (e.g., ITIL, COBIT5, TOGAF, CISSP, SecOps, etc)
  • Advanced knowledge around topics of Software Development Life Cycle (SDLC), Site Reliability Engineering (SRE), Agile, DevOps, SecOps, etc
What You'll Do
  • Understand customer technology roadmap and proactively design and develop customized solutions
  • Position value of Cisco as part of a comprehensive solution for solving customer business problems
  • Build & maintain deep relationships with key internal collaborators to facilitate complete end to end product and services solutions in support of the customer strategy, including multi-year architecture and operations journey
  • Conceptualize, plan, design and lead cross functional teams across multi-domain architectures
  • Participate in services presales activities. Identify up-sell opportunities and articulate the value of the combined Cisco services and technology solution proposal.
  • Advocate current and emerging technologies and solutions relevant to customers’ architecture
  • Create and deliver training and/or mentor new or junior technical resources within the team

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)