JPMorgan Payments Settlements - Manager 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

890472924

In this role you will be facing different challenges such as:

• Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!
• Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking;
• Strong partnership with key stakeholder, finding ways to collaborate together .

Job responsibilities

• Day to day workflow oversight.
• Full operational support to different LOBs regarding external payments,
• Creating your own relationship with the different teams that you interact with, partner with them on a day to day basis to perform more efficiently,
• Speak Up! Come up with ideas on how to fix process and technology gaps and follow them through to completion,
• Ensuring timelines and client service delivery standards are continually achieved,
• Resolving escalations in a timely fashion and according to our service level agreement,

Required qualifications, capabilities, and skills

• Team Managing experience of at least 3 years.
• Work Experience of at least 8 years in Operations/Payments/Financial Industry.
• Advanced English.
• Advanced Excel.
• Experience in managing high volume flows with tight deadlines.
• Attention to detail.
• Sense of accountability and ownership of issues until resolution.

Preferred qualifications, capabilities, and skills

• Relevant experience in related functions or businesses.
• Alteryx & UI Path knowledge.

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

• Home office/and work tools to ensure a great experience.
• Generous vacation, exam and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and
• for you and your family, including domestic​ partners.
• which provides personal and confidential advisory on psychological, financial and legal matters.
• Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.