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Honeywell Lead Customer Experience Specialist Romania 886428527
16.12.2024
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As a atHoneywell, in Bucharest, you will be responsible toensure the successful fulfilment of all requests regarding the order processingand purchasing activities within the GCC department and adherence to standardprocedures and checks in daily activity to provide excellent customerexperience. This is a hybrid role, 3 days at the office + 2 days workfrom home model.
Key responsibilities:
- Proactive engagement in projects and process transitions within the department.
- Successful, timely accounting and lifecycle maintenance of all orders / contracts / projects in the Honeywell systems.
- Responsible for updating customer accounts: submitting requests in SAP for customer creation/extension/ amendment.
- Responsible for creating / extending materials in SAP operating system.
- Follow-up on approvals for customer creation/extension/ amendment.
Key skills and qualifications:
- Fluent in English
- Preferred minimum 2 years experience in the Customer Services field, preferably with expertise in SAP.
- Preferred minimum 18 months experience in the Customer Services field for internal promotions.
- Experience working in a multidisciplinary team.
- Customer-oriented and action-oriented, proactive approach.
We offer:
- Competitive Salary regularly increased based on your performance.
- Enjoy 25 vacation days per year, plus extra days off for life's special events.
- Meal vouchers.
- Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers).
- Medical Insurance Plan paid by the company.
- Equal opportunity statement
- JOB ID: HRD249430
- Category: Customer Experience
- Location: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,Romania
- Nonexempt
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