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Apple SAP SM/SD Engineering Project Manager Enterprise Systems 
United States, California, Sunnyvale 
88219068

04.05.2024
Key Qualifications
  • Strong communication skills, effective leadership and excellent knowledge of SAP SM (Service Management/Customer Service) module to work on complex, global and cross-functional projects.
  • 10 plus years of SAP configuration experience in the service management functional/project lead role (service notifications, service contracts, quotes, order generation and processing, pricing, contract management).
  • Experience in core Hi-tech industry SM business processes areas such as warranty claims management, service repair models and service contract management.
  • Experience in SAP SM-SD and SD-FI business process integration.
  • Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration.
  • Experience in leading cross functional global teams on complex projects.
  • Ability to work effectively in ambiguity across business and IT teams.
  • Knowledge of one or more of the following is required :
  • ABAP/4 development code reading and debugging
  • SAP applications’ data dictionary and table design
  • SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Webdynpro
  • Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers and insurance partners.
  • Strong verbal and written communication skills with ability to work on multiple projects simultaneously with minimal supervision.
Education & Experience
Bachelors Degree in Computer Science, Management Information Systems or equivalent. Project Management degree or certification is a plus.
Pay & Benefits
  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $160,700.00 and $282,500.00, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.