6 years of SAP configuration experience in service management
6 years of experience in service or order management business processes
6 years of experience in SAP SM-SD or SD-FI business process integration
Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent years of work experience.
Experience in leading cross functional global teams on complex projects
Knowledge of ABAP/4 development code reading and debugging, SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, or Business Technology Platform
Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers and insurance partners