The application window is expected to close on: 4/14/2025. Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This position centers around services and software account management and requires relationships with a diverse group of internal and external constituents to see opportunities and ensure deals are completed accurately and in a timely manner. You will work with skilled account management and other specialist sales teams, as well as delivery teams responsible for the successful customer outcomes.
Responsibilities:
- Customer Engagement & Relationship Management: Build and maintain relationships with customers and partners, from individual contributors to C-suite executives, through regular meetings and ethical sales methods.
- Sales Strategy & Planning: Plan and prioritize sales activities to achieve business objectives, exceed quota targets, and develop long-term sales strategies.
- Cross-functional Coordination & Resource Utilization: Lead and coordinate with internal teams to deliver comprehensive services and software sales solutions and utilize extended services and software team resources throughout the sales cycle.
- Solution & Consultative Selling: Sell solutions centered around Cisco’s service offerings and buying program options, using a consultative approach to address unique business problems and strategic objectives.
- Negotiation & Procurement: Navigate procurement processes, negotiate service pricing, and manage margins to align with customer needs and Cisco's terms.
- Presentations & Communication: Attend and present at meetings, liaise internally and externally, and tailor communication to diverse cultures for effective stakeholder management and business development.
- Process Adherence & Forecast Management: Follow standardized sales processes, manage forecasts with regular submissions, and ensure timely responses to sales inquiries.
Minimum Qualifications:
- BA degree - MBA or graduate degree preferred
- 5+ years of experience in the tech sales space
- Proven sales track record of closing business and exceeding targets
Preferred Qualifications:
- Knowledge of CPQ and EAMP tools for service and software quoting