JPMorgan KYC- Client Services Onboarding - Analyst/Associate 

India, Karnataka, Bengaluru 

878268543

As a Client Onboarding Associate within our team, you will be an integral part of the global Middle Office Operations team, supporting all aspects of client onboarding, including the fulfillment of Anti-Money Laundering (AML) and Know Your Client (KYC) requirements. You will partner with client-facing teams to ensure all client KYC records comply with regulatory standards and ensure the high quality and timely completion of all client-level due diligence requirements. You will own the end-to-end onboarding process for all clients, assist with drafting and gathering client documents, and make independent recommendations regarding AML risk at a client level prior to final review by the client-facing team. Additionally, you are expected to stay current with all regulatory changes and requirements related to client KYC, suitability, and documentation.

Job Responsibilities:

• Ensure process outputs are of high quality, in line with internal quality standards, and escalate any issues to the Onboarding Team Lead
• Provide advice and guidance to team members to foster an environment of continuous improvement
• Serve as an escalation point for issues and interface with key stakeholders
• Develop and produce critical metrics and reports related to department performance, risk quantification, stratification, and resource capacity limitations.
• Train and develop talent, provide SME/technical support, and identify knowledge gaps to conduct training sessions for high-quality output
• Act as a role model in driving high-quality outputs
• Coordinate the effective completion of each assigned case from initiation to completion, following up with team members for sub-activities across the end-to-end renewal process
• Act as the primary interface for bankers, manage expectations, and enhance the client experience
• Communicate clearly and transparently, articulating AML/regulatory requirements
• Drive effective issue resolution within policy boundaries, ensuring cases are completed in line with defined service level agreements

Required qualifications, capabilities and skills:

• You must have at least 4 years of experience
• Develop a strong understanding of KYC, AML, and regulatory requirements (e.g., HKMA and MAS).
• Gain strong knowledge of the private banking industry.
• Exhibit strong interpersonal, analytical, problem-solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making, and conflict resolution skills.
• Communicate excellently, with fluency in English and Chinese (written and verbal) as appropriate.
• Maintain an open mind and share information, knowledge, and expertise with peers and team members.
• You must hold a bachelor's degree or above