JPMorgan Operations - KYC Client Onboarding Analyst 

China, Guangdong Province, Yuexiu District 

336533054

Job Description:

The chosen individual will be the single point of contact for the Client during their onboarding and renewals process. They will effectively manage internal stakeholders, prioritize the pipeline through to completion, and facilitate operational performance reviews and metrics to continue to improve the client’s experience with JPM.

Responsibilities:

• Manage the client on-boarding and renewal process

• Identifies and communicates outstanding requirements or potential issues in a timely manner.

• Review and validate documents supporting evidence to the KYC record in the system.

• Liaises with Quality Assurance and Compliance during the Onboarding process.

• Provide guidance and oversight to Onboarding team with respect to policies, priorities and procedures

• Liaise with team leads within country and region to facilitate knowledge sharing

• Identify and execute process improvements and provide support on key process and technology initiatives

Key Skills

• Strong AML / KYC experience, with some knowledge of China regulatory requirements.

• Knowledge of financial industry with expertise in multiple lines of business and client types preferred

• Strong verbal and written communication skills in English and Chinese.

• Ability to directly address conflicts and escalate issues where appropriate and communicate effectively with all levels of management.

• Strong sense of accountability and ownership over end to end client on-boarding process.

• Detail-oriented with strong controls mindset and time management skills

• Self-motivated, ability to multitask and work effectively under pressure and stress.

Qualifications

• B.A. Degree or equivalent

• Minimum 2-5 years’ experience in financial services operations or compliance, Investment Banking, client service, and audit.