Microsoft Datacenter Operations Specialist 

United States, Texas, Dallas 

876853957

Required Qualifications

• High School Qualification or equivalent AND2+years experiencesupporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
  • ORequivalent experience

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 2+ Years’ experience in a 24x7x365 production environment or related experience.
• Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
• Knowledge of physical Enterprise-class IT infrastructures.
• Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.
• Ability to effectively prioritize and execute multiple tasks and projects autonomously.
• Excellent customer service, interpersonal awareness, and communication skills (written and verbal).

Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $80,000 - $159,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

• your partner teams, who support deployment, break fix, inventory and asset management, security, design and build, and compliance to ensure seamless site operation
• Develop and maintain relationships with leased facility landlord(s), IT service providers, and partner support teams
• Assume accountability for executing all physical infrastructure resources required to provide capacity
• Provide quality control for your datacenter-wide IT maintenance support activities across multiple service lines
• Be the primary point of contact for response to major incidents at your datacenter(s) and participating in proactive and timely resolution of such major incidents impacting MS Cloud services
• Oversee successful SLA adherence in deployment, break fix and inventory and asset management for your datacenters to ensure all local systems meet requirements supplied by Microsoft internal security and compliance teams
• Contributing to regional and global improvement programs as required

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