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Microsoft Business Operations Specialist - Datacenter 
Australia, Victoria, Melbourne 
125827577

10.09.2024
Qualifications

Required Qualifications:

  • High School Diploma or equivalent AND 1+ year(s) industry experience
    • OR 2+ years industry experience and college course work.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
  • NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

While not required, we also look for the following Preferred Qualifications:

  • 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
  • 2+ years experience with critical environment maintenance and repair cost management
  • 2+ years experience with industry program and project management skills
  • 2+ years experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)
  • 2+ years experience with reporting and data analysis systems & platforms (e.g. PowerBI)
Responsibilities

Responsibilities:

  • Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.
  • Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.
  • Prepare quarterly spend management review materials at datacenter site
  • Assist with tracking of datacenter Maintenance and Repair activities
  • Evaluate cost savings opportunities and implement strategic projects to realize savings
  • Leverage local subject matter expert's tribal knowledge, spread adoption of best practices
  • Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
  • Coordinate closely with datacenter field operations to foster alignment and partnerships for business success

Capabilities important to success include:

  • Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
  • Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
  • Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
  • Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
  • Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
  • Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.
  • Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over.