Purpose & Overall Relevance for the Organisation:
To provide a high level of administrative support, specifically to the Senior Director and his direct reports, so as to ensure efficient management and running of the department on a day to day level.
Key Responsibilities:
- Organise business trips for the SLT, including visa application
- Process company expenses
- Treats all kind if information; including incoming mail, documentation, copying, distribution, filing and archiving.
- Support in coordinating and scheduling meetings where all SLT members are required
- Follow up on meeting actions (if requested)
- Key contact point for information management, ensure content compliance and update.
- Manage cost center, invoicing budget tracking and reporting
- Format, type and edit a variety of material, including minutes, reports and confidential material.
- Receive and screen calls and host external visitors.
- Schedule and arrange appointments, meetings and conferences.
- Coordinate and organize all travel arrangements, also include the management of travel expenses.
- Resolve problems requiring knowledge of company policies and procedures, e.g. administration of vacation leave and sickness forms.
- Carry out special projects and assignments as requested.
- Handle the office communication, office supplies and departmental equipment.
- Team event organization and support to other events when needed.
Key Relationships:
- Senior Management Team
- All GBS departments
- GBS HRBP
- External parties
Knowledge, Skills and Abilities:
- Excellent interpersonal and organizational skills
- Excellent communication skills – both written and verbal
- Progressed working knowledge of Microsoft Office (particularly Excel, PowerPoint, Word, Outlook)
- Very good command of English both written and spoken
- Good communication skills
- High level of service orientation in dealing with internal and external stakeholders/customers
- Good organizational skills
- Advanced PC software skills
- Advanced knowledge on new media & applications
Requisite Education and Experience / Minimum Qualifications:
- 4 years of experience
- Experienced in job and fully qualified/trained
- Combined theoretical and practical knowledge incl. company policies and practices
- Excellent command of English