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Ebay Manager - Strategy Ops & Insights 
United States, California, San Jose 
872515029

27.06.2024

The role demands a dual mentality: both that of a strategic thinker—who has a good understanding of the dynamics of two-sided marketplaces, can break down tough problems into clear frameworks, operate in ambiguity, and possesses strong data intuition—as well as someone who can move quickly as an embedded operator not afraid to roll up their sleeves.

What You’ll Do:
  • Define & Monitor Metrics: Build and develop key performance indicators to track business performance and identify key points of leverage in the category value chain. Responsible for monitoring metrics, identifying and understanding root causes behind the metrics movement, and preparing presentations to communicate these insights to a senior audience.

  • Drive Strategic Insights: Apply strategic, operational, and analytical best practices to extract and present actionable insights on what’s driving business performance in strategic categories.

  • Strategic Frameworks: Support the creation of frameworks to measure category performance and in a way that directs the Verticals team where to focus attention for the most leverage on business performance. Build and scale sustainable mechanisms to report results and flag important issues to internal partners and leaders.

  • Strategy Development: Support the development of category strategies and help identify category “must-win” initiatives, related to category assortment, pricing, marketing, on-site discovery, and conversion.

  • Collaborate: Drive strong partnership with key partners throughout the organization. Partner with Verticals leaders to understand strategic priorities, drive end-to-end solution innovation across the organization, ensuring partner teams are following strategic and operational best practices.

  • Be Accountable: Define business objectives and measure progress in achieving results; demonstrate strong commitment towards goals and driving complex projects focused on driving growth in right-to-win categories.

Who You Are - A Proven Contributor Who:
  • Is a strategic thinker, who understands the importance of analytics, design, and research and how all fit into building new processes and deploying new technologies

  • Has strong analytical/data science skills to dive into data and identity root causes

  • Can leverage data effectively

  • Quickly and proactively resolves issues

  • Takes ownership and delivers results through strong cross-functional collaboration

  • Sets bold personal goals

  • Communicates clearly, effectively, and proactively with strong listening, written, and verbal communication skills

Minimum Qualifications:
  • BA/BS degree, with 5+ years of relevant experience within two or more functional areas (e.g., Quantitative Research, Analytics, Data Science, Management Consulting)

  • Strong data analysis skills with the ability to find the trends and implications within data to inform sound decisions

  • Proven track record of partnering cross-functionally with peers to tailor those solutions for the greatest possible impact

  • Creative problem-solving skills

  • Focused execution, resourcefulness, and able to deliver results in a fast-paced environment

  • Experience communicating insights through data

  • Strong customer and partner empathy

Preferred Qualifications:

  • Programming (Python / R) and data engineering skills

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$106,800 - $162,800

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