What you need to know about the role:
Job Description:
In this critical role, you will be responsible for HR operational strategy and support of company Attendance, Leaves, and employee accommodations:
- You will strategize and own the Leave, Attendance and Accommodations arm of the HR Operations, Employee Central activities, processes, projects and program.
- You will partner closely with our HR business team, HR Business Partner team, HR Employment Legal, Employee Advocacy, outsourced Leave vendor and cross-functional experts in managing and resolving complex cases associated with Attendance, Leave and Accommodations guidelines, policy, and federal, state and local laws.
- You will be responsible for building a great employee experience while providing employees and managers with a safe and productive work environment as well as enable employee and managers with the ability to deliver outstanding service to our PayPal customers.
Your day-to-day:
In your day-to-day role you will:
- Manage and resolve high volume of employee relations issues related to absenteeism.
- Provide support for employee LOA/ADA needs to include open communication with employees, supervisors and other leaders and business partners.
- Coach and train the business, managers, and employees in areas of absenteeism, leaves and accommodations.
- Provide HR policy guidance, interpretation, and training related to absenteeism and leaves.
- Support business partners with projects related to absenteeism, leaves and accommodations
- Work on highly confidential activities
- Assist in completing legal reports
- Schedule/coordinate meetings with employees, managers, HR Leaders, and HR Legal
- Interact with employees, managers, HR Leadership, Employee Advocacy, and HR Legal – answering questions and providing guidance in alignment with attendance and accommodation policy
- May help with corrective action and progressive discipline associated with cumulative performance management
What you need to bring:
- Knowledge of human resources management and relevant state and federal laws, regulations, policies, and procedures
- Knowledge and experience with ADAA and leave of absence programs
- Ability to juggle competing priorities, multi-task, and work in a fast-paced, fluid environment
- Experience in providing accommodations assistance
- Project leader/management experience
- Excellent:
- verbal and written communication skills.
- interpersonal and customer service skills.
- organizational skills and attention to detail.
- 4-6 years relevant work experience as an HR generalist, Employee Relations Specialist or comparable role
- Bachelor’s Degree or equivalent may substitute for up to 4 years of work experience
- Degree or certificate in HR or related field preferred
- Experience working with Workday and Service Now platforms is a plus
Our Benefits:
Any general requests for consideration of your skills, please