Cisco Director Software & Services Sales APJ Service Provider 

Singapore, Singapore 

86526383

What You’ll Do

• Expected outcome is to enhance Cisco’s wallet share with customers in Service Provider (SP) Segment across Asia Pacific & Japan (APJ) through an integrated, pursuit motion with a focus on:
• Services Sales: Includes the entire portfolio of professional (advisory, implementation and optimization), support and managed services
• Software Buying Programs (including SPNA): Strategic vehicle to accelerate customer outcome realization as well as Cisco's transformation towards recurring revenue
• Connect with Cisco internal stakeholders, customers, and partners across functions and boundaries to achieve significant results for Customers as well as Cisco's success.
• Help improve quality, efficiency, and effectiveness of ISS functions/processes/projects delivery.
• Advisor to help customers in achieving business outcomes, operational, program, or service objectives.

• Your responsibility includes but not limited to:
• Drive Services growth by setting the direction of the overall Service business strategy and key initiatives
• Develop detailed execution plan on how to make it happen, define focus accounts and motions, reorganize team resources accordingly, and set and manage stretch targets for your team to drive performance
• Play a pivotal role in pulling account teams, Customer Experience (CX) presales team, Architecture teams, Partner Org, Cisco Capital, Commercial Finance, and Legal to work together to pursue transformational opportunities to deliver the value of One Cisco
• Accelerate growth in transformation deals in emerging technology areas like Autonomous networks
• Create professional handover from. Sales to CX(PMO) for transformational deals
• Transform Service Sales to drive growth and accelerate Customer Success
• Provide direct leadership to a team of Services Sales Specialists who support account teams on large, complex customer opportunities driving early adoption of new Service capabilities and proposition.
• Create and nurture the Services Sales community across the entire sales operation to promote professional services business and Recurring offers
• Help define the salesforce needs for enablement, training and development with regards to Services portfolio and Sales career path.
• Accelerate the Transition of APJ SP team to Software and software Subscriptions by increased adoption of Buying program
• Collaborate with APJC leadership and its teams to share best practice proactively and learn from others to evolve your practice continuously
• Provide constructive feedback and suggestions to APJC and Global leadership to make this company-wide strategic initiative successful
• Mentors / develop the ISS leadership team in APJ SP

• You have a solid understanding of key business drivers of services & software sales within the Service Provider Industry & technology landscape
• You will have 16+ years of sales experience in B2B environment with a minimum of 10 years in Country/Regional sales leadership positions, building strong sales teams and leading cross cultural teams across APJ
• Proven experience of leading large & complex cross architecture Services led transformation deals in a SP environment
• Ability to communicate and build trusted relationships with both internal stakeholders and external customers; and demonstrated ability to self-manage and collaborative to achieve business outcomes
• You have an extraordinary track record in a sales leadership role of growing Professional services business

• You strive to provide leadership and executive sponsorship to major enablement activities
• You engage with senior customer executives of top accounts, understanding their needs, requirements and expectation of Cisco Services.
• You can influence Cisco’s overall direction and strategy in the segment by being part of different cross-functional working groups and forums.
• You are an experienced leader with demonstrated leadership, communication, problem solving, analytical, and solution selling skills
• You have participated in recruitment and selection process of team members
• You have guided and nurtured team members for their role and have develop team members for future role and continuous enrichment of existing roles