Red hat Support Engineering Internship 

United States, North Carolina, Raleigh 

863955153

Job Summary:

In this role, you will work in an environment where diverse perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.

Job Responsibilities:

• Verify, organize and update customer contact information

• Guide customers to register and use Customer Portal

• Answer customer‘s basic questions about the Red Hat subscription model

• Support customers on basic issue of using Red Hat products

• Call back customers to track and confirm the current status of the submitted technical issues

• Network with other talented interns in an inclusive and diverse workplace where you can be yourself and thrive

Required Skills:

• Excellent written and verbal communication skills in English

• Passion for software, technologies and willingness to learn new applications

• Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions

• Willingness to learn and proactively work as a part of a wider team