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JPMorgan CIB F & BM - Business Support Management 
India, Maharashtra, Mumbai 
863760463

26.06.2024

Responsibilities include the following:

  • Management of on/off boarding, transfers in/out
  • Provisioning of technology hardware, applications & market data
  • Act as liason with Project Management (i.e. technology upgrades, facility upgrades, summer intern onboarding)
  • Act as a conduit to multiple groups and business teams; maintain floor plans, move management, review of cost allocations / cost centers
  • Provide Business Continuity planning support (Call Trees and Disaster Recovery Site Testing)
  • Review and certification of Physical Floor Access
  • Enforcement of a dynamic control/compliance environment and continuous risk mitigation in business processes

Additional job scope includes providing guidance and support and driving the agenda in the following areas:

  • Ensure that effective business and process controls are maintained consistently across all businesses
  • Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management

Qualifications:

  • 2+ years of related experience
  • Strong oral and written communication skills
  • Independent problem solving skills
  • Customer service / Client facing experience is helpful
  • Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
  • Excellent relationship building skills with the ability to listen well and influence others
  • A self-starter who is organized and consistently meets deliverables
  • Focus on Controls and mitigating Risk factors
  • Knowledge of Microsoft Office (Excel, Word, and Powerpoint)
  • Comfortable leading an initiative or playing a support role on the broader team