JPMorgan CIB F & BM - Business Support Management 

India, Maharashtra, Mumbai 

863760463

Responsibilities include the following:

• Management of on/off boarding, transfers in/out
• Provisioning of technology hardware, applications & market data
• Act as liason with Project Management (i.e. technology upgrades, facility upgrades, summer intern onboarding)
• Act as a conduit to multiple groups and business teams; maintain floor plans, move management, review of cost allocations / cost centers
• Provide Business Continuity planning support (Call Trees and Disaster Recovery Site Testing)
• Review and certification of Physical Floor Access
• Enforcement of a dynamic control/compliance environment and continuous risk mitigation in business processes

Additional job scope includes providing guidance and support and driving the agenda in the following areas:

• Ensure that effective business and process controls are maintained consistently across all businesses
• Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management

Qualifications:

• 2+ years of related experience
• Strong oral and written communication skills
• Independent problem solving skills
• Customer service / Client facing experience is helpful
• Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
• Excellent relationship building skills with the ability to listen well and influence others
• A self-starter who is organized and consistently meets deliverables
• Focus on Controls and mitigating Risk factors
• Knowledge of Microsoft Office (Excel, Word, and Powerpoint)
• Comfortable leading an initiative or playing a support role on the broader team