Responsibilities include the following:
- Management of on/off boarding, transfers in/out
- Provisioning of technology hardware, applications & market data
- Act as liason with Project Management (i.e. technology upgrades, facility upgrades, summer intern onboarding)
- Act as a conduit to multiple groups and business teams; maintain floor plans, move management, review of cost allocations / cost centers
- Provide Business Continuity planning support (Call Trees and Disaster Recovery Site Testing)
- Review and certification of Physical Floor Access
- Enforcement of a dynamic control/compliance environment and continuous risk mitigation in business processes
Additional job scope includes providing guidance and support and driving the agenda in the following areas:
- Ensure that effective business and process controls are maintained consistently across all businesses
- Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management
Qualifications:
- 2+ years of related experience
- Strong oral and written communication skills
- Independent problem solving skills
- Customer service / Client facing experience is helpful
- Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure
- Excellent relationship building skills with the ability to listen well and influence others
- A self-starter who is organized and consistently meets deliverables
- Focus on Controls and mitigating Risk factors
- Knowledge of Microsoft Office (Excel, Word, and Powerpoint)
- Comfortable leading an initiative or playing a support role on the broader team