SAP SAP iXp Intern - Virtual Customer Engagement Practice 

Spain, Catalonia 

863357020

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
2. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
3. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

About the role

The SAP Virtual Customer Success Partner Team is looking for a highly motivated self-starter to join the team in Barcelona. In this role, you will support the virtual Customer Success Partner Managers and entire Team in working on two central and strategically important topics:

• Adoption initiatives: Ensuring the right message is delivered to the right customer at the right time
• Operational excellence: Assisting Team Leads / Regional Manager by providing data insights & tracking regional business priorities

You will join a young, dynamic international team that is based in Barcelona. Besides great culture and team spirit you will find an innovative start-up mentality within the SAP EMEA Digital Hub.

In this role, you’ll:

Customer Interaction and Support:

• Assist with customer facing activities and value driven campaigns execution
• Assist in organizing and executing virtual customer events (webinars, customer success days) once relevant

Data Entry and Management:

• Input and maintain accurate customer information in the CRM system
• Assist in customer database maintenance, data clean up and updating customer records

Administrative Support:

• Help schedule and facilitate Team activities such as weekly Team Meetings, quarterly Team Days, etc.
• Provide general administrative support to the customer success team as needed

Special Projects:

• Support various projects aimed at improving customer success processes and enhancing overall customer experience.
• Leverage your ideas and activities related to your professional growth and self-development plan
  

Who you are:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning

• Active student
• Preferred field(s) of study: Business Administration, International Management, Marketing
• Professional experience in organizations
• Excellent communication skills in English, German is a plus
• Advanced Microsoft Office Suite skills (Word, Excel, PowerPoint, Outlook, OneNote)
• Strong organizational, communication skills
• Natural drive to lead strategic projects and to be a point of reference for the rest of the team
• Team player attitude with ability to work effectively in cross-functional teams

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