SAP Order-to-Cash Associate German limited full-time 

Czechia, Prague, Prague 

861469646

What you'll do

The O2C Training teams support the local SAP Training and Adoption departments with the delivery of trainings and certifications on SAP solutions to our customers. SAP Training and Adoption offers a variety of products with different delivery methods.

• First level query management via ticketing system
• Processing course and certification registrations for SAP Training and Adoption products (back-end & front-end)
• Supporting customers with Troubleshooting
• Invoicing, issuing cancellations and credit notes (incl. Dispute Case Management)
• Close cooperation and communication with external and internal customers
• General administrative tasks
• Continuous process improvement

What you bring

In this paid role we’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Language Requirements:
  • Fluent written and spoken German (mandatory)
  • Fluent written and spoken English (mandatory)
• Strong problem solving skills, Multitask & detail oriented profile
• Excellent customer service attitude
• Ability to keep up with a fast changing environment
• A strong will to deliver excellent quality
• Great Team Spirit
• Continuous improvement of technical skills and efficiency
• Agile mindset

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