In this role you will be facing different challenges such as:
- Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well!
- Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking.
- Strong partnership with key stakeholder, finding ways to collaborate together.
And these are some of the activities you will be responsible for:.
- Monitoring, analyzing, and processing transactions via numerous proprietary and vendor systems.
- Facilitating the accurate and timely Income transactions for all products under scope across markets.
- Resolving booking issues for our clients, take ownership on them and display client oriented focus.
- Creating your own relationship with the different teams that you interact with, partner with them on a day to day basis to perform more efficiently.
- Speak Up! Come up with ideas on how to fix process and technology gaps and follow them through to completion.
- Ensuring timelines and client service delivery standards are continually achieved.
- Escalating issues in a timely manner.
What do we ask for this position?
- Some analytical experience. Knowledge of the subject/area is a plus, not a must.
- Graduate or advanced bachelor student (as this person will be working full time, from 9 AM to 6 PM)
- Advanced English (used on daily basis).
- Client/Customer focus. Prioritize workload and be able to address Stakeholders inquiries in a prompt and accurate manner.
- Able to deal with deadlines to meet the daily Cut Offs.
- Problem solving. Able to find solutions related to escalations.
- A dynamic & and proactive attitude.
- Team player.
- Sense of accountability and ownership of issues until resolution
- MS Office knowledge is a plus.
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your well being is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Home office/and work tools to ensure a great experience.
- Generous vacation, exam and extended Paternity/Secondary Caregiver Leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and
- for you and your family, including domestic partners.
- which provides personal and confidential counsel on psychological, financial and legal matters.
- Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, customized trainings and other benefits based on performance.
- Employee Mentorship Programs, Networking across teams and mobility.
- Platform for employee discounts in Buenos Aires.
- Employee Changing rooms on-site.
- Many others that will be presented to you if you join the team.
More info can be found here: