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Uber Employee Relations Partner 
United States, West Virginia 
859967266

Yesterday

About the Role

Qualified candidates for this role must have a minimum of 6 years of hands-on experience in a high-volume case management role. Top candidates will articulate how their critical thinking skills have allowed them to consistently navigate complex people and employment issues.

What the Candidate Will Do

  • Managing the relationship with the Union in Chile (in partnership with the HR Business Partner and ER Director),
  • Coordinating and advising the HR teams on matters related to employees' representation, in compliance with local social legal regulations,
  • Liaising with the relevant stakeholders (HR, Legal, Operations, Communications) to prepare and execute various projects (coordination, risk management, and alignment) and deploy programs and policies
  • Managing collective consultation processes in the region, including towards the relevant public authorities,
  • Ensuring Uber’s compliance with social relations regulations in LatAm countries, mainly Chile, Mexico, and Argentina
  • Manage ELR cases within our global process involving interpersonal conflict and/or allegations of misconduct (e.g., harassment, discrimination, bullying, retaliation, etc)
  • Improve the bandwidth of ELR Director and Latam to support the business in other key areas (climate surveys, data trends analysis and action planning, and manager training)
  • Analyze context, facts, and documentation gathered within ELR’s case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships;
  • Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends
  • Support leaders in Latam in the roll-out of reorganizations and/or policy changes in Latam.
  • Actively support or lead ELR priority projects

Basic Qualifications

  • 6+ years of solid experience with Collective Bargaining negotiation process, Works Councils, and workplace investigation process (case management)
  • Significant case management (workplace investigations) capabilities paired with a thorough understanding of HR principles, concepts, policies, and standards
  • Labor employment knowledge, mainly for Chile, Mexico and Argentina
  • Industrial Relations background/ experience with Collective Agreement negotiation process
  • Knowledge of local laws and regulations, enabling ELR ( employee and labor relations) to operate more independently from Employment Legal ;
  • Fluent Spanish and English
  • Advanced written and verbal communication skills; must be an impactful and persuasive communicator at all levels of the organization
  • Skilled negotiator and a good stakeholder manager

  • Able to influence others, confident, and assertive

  • Able to express legal topics in a clear, concise, and pragmatic manner

Preferred Qualifications

  • Strong analytical skills
  • Structured, rigorous, and detail-oriented
  • Project management skills

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .