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Microsoft Principal Product Manager 
Taiwan, Taoyuan City 
859807156

Today


As a, you will be the model of product management excellence, defining vision and strategy, driving growth, and delivering world-class experiences that accelerate adoption and engagement across frontline and knowledge worker scenarios.


Required Qualifications:

  • Bachelor's Degree AND 8+ years experience in product/service/program management or software development
    • OR equivalent experience.
  • Experience with enterprise SaaS or global-scale collaboration platforms.
  • Ability to drive growth initiatives (onboarding flows, engagement loops, retention strategies, ecosystem expansion).
  • Knowledge of product sense with deep customer empathy and UX/UI instincts.
  • Analytical and experimentation skills; comfortable with metrics, dashboards, and A/B testing at scale.
  • Ability to balance big-picture strategy with hands-on execution, making tough prioritization and pivot decisions.


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
  • Experience in building and scaling AI/ML-driven features in communications or collaboration contexts or similar experience.
  • Familiarity with frontline worker technologies and their unique needs.
  • Knowledge of agentic AI, conversational AI, or real-time communications in team-based contexts.
  • Prior experience embedding responsible AI principles into product design.
  • Advanced degree in CS, AI, HCI, or equivalent experience.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 7, 2025.

Embody our and

Responsibilities
  • Set vision and strategy for initiatives across frontline and collaboration scenarios, leveraging agentic AI to simplify communication, onboarding, retention, and productivity.
  • Regularly assess industries and market landscapes to identify short- and long-term opportunities for Teams growth, especially in frontline-heavy sectors.
  • Define and deliver end-to-end product experiences that connect chat, meetings, channels, and operational workflows seamlessly—working across organizational boundaries to align investments.
  • Drive the full product lifecycle: conduct research, define requirements, prioritize features, and launch experiences that scale globally.
  • Leverage data and experimentation (A/B testing, funnel optimization, cohort analysis) to measure impact, inform decisions, and iterate quickly.
  • Champion responsible AI by embedding transparency, reliability, privacy, and fairness in every product decision.
  • Represent Microsoft externally, evangelizing our vision at customer meetings and industry events.
  • Partner closely with key accounts and field teams to accelerate growth of Teams & Microsoft 365 in the frontline segment.
  • Mentor and influence other PMs, contributing to best practices, growth frameworks, and AI strategy within Teams.
  • Foster a culture of inclusion, openness, and accountability where team members thrive and deliver phenomenal results.