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Cybereason Sales Operations Specialist Japan, Tokyo 857792543
08.02.2025
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What you will do
- Collaborate with sales team, deal desk, finance team in managing a daily quote-to-cash process to maximize the company’s bookings and revenue
- Handle basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
- Work with sales team to keep salesforce data up to date, and drive data hygiene management in Salesforce.com
- Work in conjunction with business stakeholders to define CRM requirements and bring those requirements to life by aligning operational needs to salesforce.com ‘best practices’
- Act as the liaison between our users and global saleforce.com admin team
- Work independently with members of the user community to define and document development requirements
- Contribute to maintain business-critical processes including but not limited to:
- Lead & Account Assignments, Territory Management, Products & Price Books, CPQ, Reports & Dashboards, Data integrity, and streamlining the day-to-day experience of our end users
- Review quotes and order forms from distributors for accuracy and completeness to route for bookings process
- Ad-hoc work as required by sales or sales operations leadership
What we look for
- Excellent verbal and written communication skills
- Ability to meet deadlines and prioritize simultaneous requests
- Quote-to-cash management process knowledge and experience
- Experience partnering with Go-To-Market teams and working with them to solve their challenges
- Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and
- distinguish user requests from the underlying true needs
- Strong ability to work independently as a self-starter, while is also a team player
- Strong Microsoft Excel skills, ability to run VLOOKUPS and pivot tables
- We can only consider applicants that are currently residing in Japan and have permission to work in Japan
Core Values:
- Win As One: The power of an individual is less than the power of a team.
- Ever Evolving: Change keeps us at the forefront, so we encourage it.
- Daring: To achieve the impossible, we must dare to be different.
- Obsessed with Customers: We believe gaining our customers’ trust is the most important part of what we do.
- Never Give Up: We are tenacious and resilient, and we never stop.
- UbU: We believe people can only unlock their full potential when they work somewhere that accepts who they are.
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