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Apple AppleCare Support Engineering Project Manager - iCloud Apple Account Find United States, California, Elk Grove 855910257
01.02.2025
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Minimum Qualifications
- Bachelors degree in Computer Science or Engineering or equivalent work experience in C.S. / engineer
- 5+ years of related industry experience with a focus on Project Management
- Outstanding communication and presentation skills, written and verbal, to all levels of an organization (including executives)
- Analytical and creative problem solver with a successful track record handling large-scale, high-profile projects and deadlines.
- Ability to distill highly complex, technical concepts into audience appropriate language
Preferred Qualifications
- 8-10 years of related experience in a Project/Program Manager role is preferred
- Analytical problem solver who thrives on data collection, analysis, and strategic decision-making based on quantitative results
- Tells compelling stories using data, explaining abstract concepts using accessible language
- Curious about how customers use Apple products and where their expectations aren't met
- Consistent track record of successfully managing multiple projects, consistently meeting deadlines, and achieving project objectives as a project manager
- Strong work ethic, high energy and able to juggle multiple priorities, ability to deliver assigned work on time
- Comfortable with ambiguity
- Familiarity with Apple’s Software Services products including iCloud, Apple Account, FindMy, and iMessage
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,800 and $223,900, and your base pay will depend on your skills, qualifications, experience, and location.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
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