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JPMorgan Product Delivery Manager-Operations Project Manager United States, Florida, Tampa 855411824
03.08.2024
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Job responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Spur Project execution for Operations planning, prioritization, and readiness in line with the Swift ISO20022 market go-live roadmap.
- Provide resourcing and capability analysis across Payment Operations to support functional leads, including impact analysis for change board discussions.
- Lead independent initiatives working across functional teams and lines of business.
- Pursuit Operations readiness to support new product roll out by ensuring documentation of process flows, operational procedures, training, user entitlements, clearly defined roles and responsibilities and establishing escalation matrix.
- Perform impact analysis for business initiatives to determine key business groups that will consequently be required to undergo technical or operational process change.
- Test planning, execution, reporting, gap and defect analysis in support of the User Acceptance Testing team.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Knowledgeable of banking functions, specifically, in one or more of the following areas: Core Cash Processing or Global Financial Messaging.
- Project Management experience - Execution focused, tenacious and risk aware, with excellent time management skillset.
- Strong problem solving, collaboration, communication, and interpersonal skills with proven ability to influence stakeholders without direct authority.
- Strategic thinker with ability to define future state business model and drive execution to that effect.
- Promotes partnership; encourages collaboration, information sharing and discussion to break down silos.
- Builds/promotes a client/customer centered organization.
- Business Analysis experience for defining the business requirements for development and commercialization of new product capabilities, involving collection of data, analysis and reporting.
Preferred qualifications, capabilities, and skills
- Proficient knowledge of the product development life cycle, design, and data analytics
- Strong Payments knowledge and / or prior experience in driving large scale strategic projects is preferred.
- Knowledge of end-to-end technology lifecycles and release patterns.
- Adaptable, able to work globally, across lines of businesses and particularly across function.
- Experience in designing, delivering & presenting executive level content.
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