As a Client Tax Documentation Operations Specialist, you will be responsible for creating; maintaining client and tax reference data and ensuring data quality standards are met in various systems. In addition, you will assist with a specific remediation project satisfying requirements set forth by the IRS (Internal Revenue Service).
The Client Tax Documentation Operation team is part of the Client Tax Utility organization under Corporate & Investment Bank. Client Tax Documentation Operations are global functions across locations such as Delaware, San Antonio, Bangalore and Mumbai. The team works in close partnership with Client On-Boarding, KYC, Middle Offices, Credit, Legal and Tax Compliance to ensure accurate data is captured in the JP Morgan infrastructure.
- Analyze, review and validate moderate to complex tax forms (W9 and W8-BEN, W8-BEN-E, W8-IMY, W8-EXP, W8-ECI and CRS Forms)
- Accurately process requests for customer’s tax profile on various client systems
- Modify customer information based on daily maintenance requests (address, tax identification number)
- Verify that corrections and modifications in data are fed to various systems
- Monitor failure queues, mailboxes and databases to ensure all items are cleared in a timely manner
- Maintain procedure documents and help facilitate control-centric environment
- Strong client focus and relationship-building skills across lines of business and levels
- Bachelor’s degree or minimum 1 year work experience
- Ability to work in a fast paced and results oriented environment
- Willing to work a flexible schedule to accommodate business needs
- Proficiency with MS Office applications (Word, Excel, Power Point)
- Takes initiative, can work with minimal supervision
- Excellent multitasking, prioritizing skills, relationship building, strong analytical, data management, problem solving and stakeholder management skills
- Attention to detail and ability to work independently
Preferred qualifications, capabilities and skills
- Knowledge of Investment Bank businesses would be an advantage
- Knowledge of US and non-US Regulations (including Tax) would be an advantage