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Data Centre Manager – Dublin, Ireland
Job Description:
About You:
You will have previous management experience, managing teams of high performers.
You will have the ability to refine and develop processes to optimise operational excellence in every area of your role.
You will be able to drive performance levels to achieve the pace we build and operate our Data Centres.
You will have previous experience in Data Centres, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.About The Role:
Your day job will include (but not limited to):- Maintaining existing co-located and in-house Data Centres
- Helping build and bring online new Data Centres- Assisting & managing relationships with external vendors & contractors- Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centres
- Creating and maintaining metrics on all aspects of our Data Centres and utilising those metrics to drive positive changes
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.People Management.
As a successful candidate you will have managed a team of at least 5 individuals, over a period of at least 2 years. You will be able to demonstrate how you have continued to improve performance of an existing team along with displaying skills in creating or growing a team. Experience managing both high & low performing employees will be of advantage along with conflict management.Incident Management.
You will have a lot of experience dealing with high severity situations, show a clear understanding of the wider blast implications of any issue/outage and potential consequences of differing outcome scenarios. You will also have experience in Change Management & Fault Management.Vendor Management.
An Amazon, the DCM has to deal with vendors, contractors & security companies. You will be able to prove you have experience dealing with partners and be able to display incidents of both problem & conflict management when dealing with same.Process Improvement.
You will be able to demonstrate an ability of taking both a good working process & a bad process and improving. You will have experience in processes mapping, implementing remediation steps and how this affected the overall business you were working in. Experience in Kaizen/Lean/Six Sigma is preferableHealth & Safety.
Health & Safety should be at the forefront of every DCMs mind. Managers should be able to positively influence the Safety culture of the Data Centre organization.We also want you to progress your career, so will give you the tools to focus on your next desired role and then help you reach it, this is part of our ethos.** For more information on Amazon Web Services, please visit http://aws.amazon.com **
Dublin, IRL
Basic Qualifications
- An engineering degree or equivalent
- 5+ years of relevant engineering experience managing large scale services
- 3+ years building & managing strong, successful technical teams in a similar culture
- Incident Management Experience
- Vendor Management Experience
- Process Improvement Experience
- High degree of organization and detail-orientation
- Excellent written and verbal communications skills
- Proven track record of success in delivering complex projects
- Prior ownership of the operation of a mission-critical team and/or product
- Ability to consistently deliver results despite competing priorities and distractions
- Security and Health & Safety awareness
Preferred Qualifications
- Technical depth to pass at least one of our Network Engineer, Systems Engineer or Developer Support Engineer skill set
- Project Management Experience
- Extensive OE and or Agile experience
- Capacity planning and budgetary experience.
- Experience in Kaizen/Lean/SixSigma is preferable
- Change Management & Fault Management
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
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