JPMorgan ServiceNow Software Engineer III 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

853960993

As a

Job responsibilities

• Design, code, test, and deliver software leveraging firm-wide frameworks and best practices for the ServiceNow platform.
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Follow and enhance the scrum practices for continuous team processes improvement.
• Collaborate with the Business Analysis team for producing estimates and agile delivery plans.
• Lead, manage and Mentor a team of senior and junior developers on their growth as professionals (technical and soft skills)
• Guide and inspire the team through technical issues and challenges.

Required qualifications, capabilities, and skills.

• Bachelor’s degree in engineering or graduation from a reputed organization with 9-11+ years of applied experience in software development, with 4 years in ServiceNow platform implementation preferred.
• Experience working on IT Service Management applications like Incident, Problem and Change Management
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages
• Demonstrates strong understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Extensive knowledge of best practices developing in the ServiceNow platform including experience working on customizations, custom applications and integrations
• Hands on experience in ServiceNow platform implementing workflows, flows, business rules and scripts, including client scripts, fix scripts and schedule jobs.
• Excellent analytical, debugging and problem-solving skills
• Experience implementing inbound and outbound API integrations (REST)
• Knowledge of ServiceNow performance assessment and best practices for improving performance (preferred)
• Ability to work in large, collaborative teams to achieve organizational goals with strong communication skills.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Exposure to other modules like HRSD, CSM, ITBM
• ITSM Implementation Specialist certification in ServiceNow
• Fluent in English