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Essential Responsibilities:
As a domain expert for your portfolio, you will engage clinicians and hospital administrators at business & technical levels to develop/refine portfolio strategy, influence customer direction and execute strategy. Elevate how we engage with internal digital teams and external technology partners. You will be accountable for the successful enablement, delivery, and activation of the application solutions. This includes making prioritized recommendations on the extension of the solutions and strategy across a variety of use cases. You will be representing GE HealthCare to the outside market, including customers & partners.
In this role you will:
• Profitably grow the digital portfolio of solutions, integrating across product development, functional partners, commercial and service teams.
• Analyze market trends and opportunities, translate them into winning business strategies, and lead coordinated execution with high accountability for results.
• Refine and own the vision, strategy, and innovation roadmap for your solution
• Proactively influence portfolio and drive investment decisions balancing customer needs, business strategy, and competitive differentiation.
• Drive go to market strategies for NPIs and upgrades, working closely with marketing and commercial teams.
• Develop and manage strategic alliances and partnerships with both external organizations and internal platform partners
• Become a domain expert & the spokesperson for your portion of the PCS digital portfolio
• Champion business model innovation, and industry leading, digital friendly methodologies to guide capital allocation and measure customer and business success.
• Establish and manage relationships with Key Opinion Leaders, customers, and partners.
• Manage customer installed base to optimize utilization of system, updates/upgrades, manage escalations
Required Qualifications:
Technical Expertise:
• Evangelizes concepts beyond current offerings and considers business model innovation (product, service and delivery innovations)
• Defines and/or influences pricing strategy for product/ services and alignment across functions and organizations
• Aligns goals, feature sets, capabilities to business objectives for the product (i.e. Profitability, ROI, Market Penetration, Channel development, Brand Development, etc.)
• Expertise in Healthcare IT standards and Employee Medical Records(EMR) integration practices.
• A solid understanding of clinical workflows and needs in healthcare settings
• Strong business analysis, problem solving, and strategy development skills
• Strong financial acumen and experience with business models, financial metrics, and operational levers
• Evangelizes new technology, predict trends, and identify new opportunities based on trends
• Identifies the customer’s business and strategic needs, concerns, and desires for the value delivery capabilities of the products
• Establishes relationships in the market intelligence and research community
• Ability to effectively influence and interact with all levels of the organization – Senior Leaders to development teams and internal partner organizations
• Experience managing relationships with customer stakeholders at various levels in a healthcare delivery organization.
• Adopts a holistic systems perspective. Empathizes with multiple points of view. Challenges program/product planning assumptions
• Proven clinical and business experience in leading initiatives across a complex matrix across organizational boundaries.
• Ability to work with cross-functional teams to help build effective processes
• Builds direct and "behind the scenes" support for ideas, and leverages chains of indirect influence
• Flexible, adaptable to changing environment, able to work with autonomy
Personal Attributes:
• Proactively engages with cross-functional teams to resolve issues and design solutions using
critical thinking and analytical skills and best practices
• Innovative: Able to quickly connect and re-appropriate existing solutions to new situations
• Emotional Intelligence, ability to inspire, influence up and out
• Accountable for decisions with incomplete, conflicting information and uncertain long-term dynamics
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