EY UX Researcher 

Denmark, Capital Region of Denmark 

852909911

We operate across the Nordics (DK, FI, SE, NO) with a small, flat, and informal organisation of ~30 engineers, designers, researchers, and PMs. In a distributed setup across all countries where we work from home and offices depending on preferences and needs. Tax? Yes, tax filings and tax law are the domains we design and build for, so having an interest in those areas would be good. Actual experience and domain knowledge is of course a plus, but certainly not a requirement.

Key responsibilities

• Work across several product teams to execute comprehensive research projects. This includes scoping, planning, executing research using the appropriate methods, synthesising the findings and socialising the research insights in a clear, concise manner to key stakeholders.

• Collaborating closely with other researchers, designers and cross-functional partners. This includes being a trusted strategic partner and point of contact for research and research-related activities to members of the design team, cross functional partners. This also includes engaging in research and design feedback sessions and providing perspectives rooted in user insights.

• Shaping the future of UX Research at tech.collective by contributing to a supportive and innovative culture in which UX Researchers can do the highest quality work.

• Highlighting and promoting the importance and value of research within the organization.

Qualifications for success

• 2-3 years of experience as a UX researcher.

• A bachelor's or Master's degree in a field such as human-computer interaction, psychology or a related field.

• You have good knowledge and experience with qualitative research in execution and application.

• You have an understanding and appreciation for the accurate application of data and metrics in UX Research.

• You have the ability to collaborate effectively with stakeholders and colleagues in design, product management and engineering, and act as a strategic partner in product decisions.

• You are naturally curious and proactive in your approach to gaining information, providing solutions and recommendations, and you are driven by continuously moving things forward.

What we offer

• Impact: You will have the opportunity to use your creativity and problem-solving skills to design impactful solutions built around real need at one of the largest companies in the sector.

• Success as defined by you: We will supply the tools and flexibility, so you can make a meaningful impact, your way.

• Diverse and inclusive culture: You will be embraced for who you are and empowered to use your unique voice to help others find theirs.

• Flexible work environment: This role is Copenhagen based, and we would love to see you at the office at least twice a month. Other than that, you will have the freedom to work from home or remotely according to your needs and preferences.

• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.

Apply now

If you don’t necessarily meet all the criteria listed above but still think you’d be great at this job, we encourage you to apply. We might agree!