Bachelor’s degree or equivalent practical experience.
5 years of experience troubleshooting technical issues for internal/external partners or customers.
Experience in either system design or reading code (e.g., Java, C++, and Python).
Preferred qualifications:
Master’s degree in Computer Science, Engineering, or a related technical field.
8 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
8 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc.).
5 years of experience with software development building robust enterprise grade applications, data analytics, or AI/ML.
3 years of experience working in a complex, matrixed organization involving cross-functional or cross-business projects.
Knowledge of the consumer hardware product lifecycle, from design to manufacturing processes, and the related software systems, particularly within a cloud environment.