Boston Scientific Cardiac Monitoring Center Supervisor - Days 

United States, Texas, Houston 

850842385

As a Cardiac Monitoring Supervisor, you will drive innovation and continuous improvement using your talents to transform patient outcomes. You will lead a team of Certified ECG Technicians, ensuring they are appropriately trained and meeting quality and performance expectations. Partnering with your team, you will create solutions for lab challenges and work to enhance quality, cost, and delivery of services for patients.

Your responsibilities will include:

• Supervise, lead, coach and provide work direction to a team of Certified ECG lab technicians including performance management, new hire on-boarding and cross-training
• Run day-to-day operations of the lab, owning scheduling, and ensuring all workflows are appropriately staffed
• Work as part of a core team with Clinical Education, Medical Safety, and Customer Support to enhance the team and processes performed
• Drive innovation and change by communicating key business initiatives, promoting employee engagement, and specifically acting as a lean deployment leader. Challenge the status quo
• Meet quality and accuracy objectives by ensuring compliance to quality systems, supporting continued education and clinical education initiatives, and coaching and mentoring team members
• Develop and achieve lab plans, and proactively identify and resolve issues
• Develop and communicate departmental goals to achieve established core metrics and possess the ability to present metrics and administer the QFIP (Quality First Incentive Plan)
• Investigate root cause of non-conformances, and support remediation and communication to stakeholders
• Lead by example by consistently adhering to company policies and procedures
• Ensure integrity of data and execute required tasks in corporate data systems
• Foster an inclusive and positive work environment focused on enhancing employee engagement and retention
• May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations
• Maintain flexibility in scheduling. As we support patients 24/7, there is an infrequent possibility that a shift change might occur, or coverage is needed on holidays

Required qualifications:

• Minimum of a bachelor's degree or an equivalent combination of education and experience
• Minimum of 3 years' ECG/EKG interpretation experience
• Prior team lead with supervisory responsibilities
• Proficient in Microsoft Office

Preferred qualifications:

• Medical device or regulatory environment experience
• Prior Supervisor/people leadership experience
• CCT preferred

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.